Privacy Policy

1. Introduction

Welcome to Ronaks Adire, your trusted source for premium handcrafted Adire fabrics from Ile-Ife, Nigeria.

We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with us, or place an order for our fabrics.

2. Information We Collect

We collect only the information necessary to serve you better. This includes:

• Contact Information: Name, WhatsApp number, email address, and delivery address when you inquire about products or place an order.
• Custom Order Data: Design references, sketches, photos, fabric preferences, and measurements you share with us for bespoke orders.
• Technical Information: IP address, browser type, and device information (automatically collected for website analytics and security).
• Communication Records: Messages and conversations via WhatsApp or email regarding your orders.

3. How We Use Your Information

We use your personal data for the following legitimate purposes:

• To process and fulfill your orders (B2B or B2C).
• To communicate with you about your orders, custom designs, and deliveries.
• To improve our products and website experience.
• To send you important updates, new collections, or promotional offers (only if you have opted in).
• To comply with legal obligations in Nigeria.

4. Sharing of Your Information

We do not sell or rent your personal data to third parties. We may share your information only in these limited cases:

• With logistics and delivery partners (e.g., courier companies) to deliver your fabrics.
• With payment processors or banks for transaction processing.
• With trusted service providers (such as Cloudinary for image hosting) under strict confidentiality agreements.
• When required by law or government authorities.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. All sensitive communications (especially custom designs) are handled securely through WhatsApp and protected cloud services.

6. Cookies and Tracking

Our website uses minimal essential cookies for basic functionality. We do not use invasive advertising cookies or third-party tracking tools. Wishlist items are stored locally on your device using LocalStorage.

7. Your Rights under the Nigeria Data Protection Act (NDPA) 2023

As a data subject in Nigeria, you have the following rights:

• Right to access your personal data
• Right to rectification (correction) of inaccurate data
• Right to erasure (deletion) of your data
• Right to object to processing
• Right to data portability

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Custom design files are usually kept for 12–24 months for repeat orders.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Email: hello@ronaksadire.com
WhatsApp: +234 901 876 6615
Address: 32 Bamboo, AP Junction, Ede Road, Ile-Ife, Osun State, Nigeria

Thank you for trusting Ronaks Adire with your data and supporting authentic Nigerian textile craftsmanship.